Privacy Policy

Last updated: November 2025

1. Introduction

Naidi SAS ("we", "us", "our") operates Maps3D (maps3d.io). This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information We Collect

We collect minimal personal information necessary to provide our service:

  • Account Information: Your name and email address when you create an account
  • Subscription Status: Information about your subscription plan and payment status

We do not:

  • Track your browsing behavior across other websites
  • Sell your personal data to third parties
  • Store the 3D models you generate (they are downloaded directly to your device)

3. How We Use Your Information

We use your information to:

  • Provide and maintain your account
  • Process your subscription and payments
  • Send important service updates
  • Respond to your support requests

4. Third-Party Services

We use the following third-party services:

  • PayPal: For one-time payment processing. PayPal processes your payment information according to their Privacy Policy.
  • Stripe: For subscription payment processing. Stripe processes your payment information according to their Privacy Policy.
  • Firebase (Google): For user authentication. Firebase processes authentication data according to Google's Privacy Policy.
  • Google Analytics: For website analytics to understand usage patterns. Google Analytics processes data according to Google's Privacy Policy.
  • Vercel: For website hosting. Vercel processes data according to their Privacy Policy.

5. Data Retention

We retain your account information while your account is active. Inactive accounts (no login or purchase activity) will be automatically deleted after 2 years. You may request deletion of your account and data at any time by contacting us at thibault@maps3d.io.

6. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, contact us at thibault@maps3d.io.

7. Cookies

We use essential cookies required for the service to function (such as authentication). We do not use tracking or advertising cookies.

8. Contact Us

For questions about this Privacy Policy, contact us at thibault@maps3d.io.

Naidi SAS - Maps3D (maps3d.io)